Terms & Conditions – Cityogini

Welcome to Cityogini. By accessing or purchasing from our website, you agree to the following terms:

1. Products & Services

• All products are handmade or curated with care; slight variations in color, texture, or finish are natural.

• Digital offerings (courses, meditations, downloads) are non-refundable once delivered.

2. Orders & Payments

• Orders are confirmed only after successful payment via our secure gateways.

• Prices are inclusive of taxes unless stated otherwise.

3. Shipping & Delivery

• Shipping timelines are estimates and may vary due to courier delays or customs.

• Customers are responsible for providing accurate delivery details.

4. Returns & Exchanges

• We do not accept returns for change of mind.

• Damaged/defective items may be replaced or credited if reported within 2 days of delivery with photo proof.

5. Use of Content

• All content (videos, scripts, classes, graphics, brand assets) belongs to Cityogini.

• Unauthorized copying, distribution, or resale is strictly prohibited.

6. Limitation of Liability

• Cityogini is not liable for injuries, losses, or damages arising from misuse of products, yoga practices, or delays beyond our control.

• Always consult a medical professional before beginning new wellness routines.

7. Privacy

• Personal data is collected only for order processing, delivery, and communication.

• We never sell or misuse customer data.

8. Governing Law

• These terms are governed by the laws of India.

• Any disputes shall fall under the jurisdiction of Mumbai courts.

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Friendly Note: By shopping with Cityogini, you’re joining a mindful community. Thank you for supporting handmade, soulful wellness.